Performs work related to managing South Carolina Department of Transportation (SCDOT) Traffic Management Centers (TMC) and State Highway Emergency Program (SHEP) Responders in assigned districts while providing daily oversight. Recognizes and analyzes traffic volumes, roadway, and traffic incident conditions and ensures the SCDOT software platforms, real-time data and incident clearance techniques are being utilized effectively to manage traffic volumes.
Incumbents may direct subordinate TMC operators and SHEP Responders in the assignment of their duties and offer experienced guidance of traffic incidents and roadway management operations.
Monitors TMC operations to facilitate the proper monitoring of traffic incidents and detecting stranded motorists in assigned TMC. Ensures the proper use of software platforms being utilized to monitor routes for traffic congestion and other unplanned events. Assists in the management of SHEP Responders, provides situational guidance to SHEP supervisors, and ensures SCDOT personnel are following all engineering directives and departmental policies relative to their assigned duties. Oversees the State Law Enforcement Division (SLED) Amber Alert (AA) and Missing Persons Advisories (MPA) platforms. Provides guidance to TMC operators during times of activations by SLED. Reviews submitted reports and daily operational journals for routine incident response activities and daily SHEP incident reports as necessary. Maintains fleet logs for all SCDOT SHEP vehicles and equipment. Provides daily oversight for vehicle and equipment inspections. Conducts random equipment spot inspections as needed. Maintains records for the annual SCDOT equipment inventory of assigned equipment. Serves as the liaison for SCDOT and coordinates and assigns the consultant operators in each TMC as required. Provides oversight for traffic control measures necessary for traffic diversion routes during major traffic incidents.
Knowledge of basic Traffic Incident Management (TIM) Program. Knowledge of SCDOT Engineering Directives and Safety Manual. Knowledge of hazardous material identification and response procedures. Knowledge of software platforms and demonstration of proficiency if required. Knowledge of SCDOT Maintenance traffic control procedures, materials and policies. Knowledge of on-the-job safety practices and collision prevention.
Employee must possess a valid motor vehicle operator’s license. Must complete the SC-TIM Program (4 Hour).
A bachelor’s degree and related experience. Relevant experience may substitute for the educational requirement on a year-for-year basis.