Directs core information technology functions in a central information technology (IT) department or directs comprehensive IT support for a major program within the agency.
This class is intended for use as the third level of management responsible for directing senior-level IT professionals.
Develops computing standards for hardware and software, evaluates new hardware and software, and recommends appropriate selections for purchase. Promotes and directs planning, development and implementation of programs, projects, and systems which may involve more than one IT unit or user group. Directs the planning, development, implementation, and modification of IT-related systems and applications for an agency or major programs within the agency. Establishes goals and objectives of major programs within the agency and assesses progress. Manages programs budget and personnel. Directs the long-term financial planning for programs and establishment of long-term funding commitments. Directs and promotes the strategic initiatives and objectives of major programs within the agency. Establishes, promotes, and provides leadership for IT-related policies.
Knowledge of the principles and techniques of IT project management and creation and assignment of associated project tasks in an IT environment. Ability to plan and supervise the implementation of short- and long-range IT initiatives and associated activities and objectives. Ability to plan, organize, direct, and review technical personnel. Ability to mentor and provide operational guidance. Ability to provide leadership to senior-level personnel. Ability to establish and maintain working relationships with users, technical staff, management, vendors, and others. Knowledge of the needs and priorities of the agency. Ability to set priorities.
A bachelor's degree in communications, business administration, information technology, mathematics, statistics, management information science or a related field and experience in telecommunications, data processing and/or information technology.