Directs, coordinates, and administers information technology (IT) related activities in one or more IT areas.
This class is intended for use as the second level of management responsible for directing analysts, programmers, and information technology professionals.
Develops short- and long-range technology initiatives for single or multiple areas. Formulates requirement definitions, impact assessments, and capacity planning for proposed new services, technology, or changes to existing services and/or technology. Supervises and manages cross-functional projects and or teams. Participates in and or directs operational activities and maintenance of ongoing services and systems. Directs the planning, development, implementation, and modification of information technology related systems and applications for an agency or a major program(s) within the agency. Manage program budget and personnel to ensure deliverables are defined and achieved on time. Promotes strategic initiatives to improve agency's overall IT posture.
Knowledge of the principles and techniques of project planning and creation and assignment of project tasks in an IT environment. Ability to plan and supervise the implementation of short and long-range IT initiatives. Ability to plan, organize, direct, and review the work of technical personnel. Ability to provide leadership to senior-level personnel. Ability to establish and maintain working relationships with users, technical staff, management, vendors, and others. Knowledge of the needs and priorities of the agency.
A bachelor's degree in communications, business administration, information technology, mathematics, statistics, management information science or a related field and experience in telecommunications, data processing and/or information technology. Relevant experience may substitute for the bachelor's degree on a year-for-year basis.