Provides specialized assistance to the agency head in developing, analyzing and implementing policies, procedures and projects; may direct a specific program area from the office of the agency head.
Confers with governmental officials concerning budgetary, planning and legislative matters affecting the agency mission and mandates. Monitors, analyzes and assesses the impact of new rules, regulations and laws; develops specific action plans in response to such changes. Responds to inquiries from governmental officials and the general public; resolves complaints or problems regarding agency activities. Establishes and maintains positive relationships with various constituencies; serves as legislative liaison and speaker to interested parties. Conducts research on specific, critical and confidential matters; prepares reports and advises the agency head on findings. Provides consultative services to agency staff relative to the development of goals and objectives, policy development and planning. Forecasts future trends affecting the agency and their costs.
Knowledge of functions, organizations, laws, rules and regulations pertinent to the agency. Knowledge of the principles and methods of effective public relations. Knowledge of federal and state legislative processes. Ability to conduct complex analyses and interpretations and prepare comprehensive reports. Ability to plan, organize and supervise the work of subordinates. Ability to communicate effectively. Ability to establish and maintain effective relationships with agency executives, government officials and the general public.
A bachelor's degree and experience in public administration, business administration, planning or public relations.