Class Code:
AA85
General Nature of Work

Performs a variety of sales and administrative duties.

Guidelines for Class Use/Distinguishing Characteristics

Job duties primarily involve the performance of administrative and retail sales responsibilities. Work requires discretion in the interpretation and application of agency policies and procedures.

Examples of Work

Oversees business operations of retail store. Responsible for sales of retail merchandise. Operates cash register and accounts for cash receipts. Oversees and processes on-line and catalogue orders. Answers and responds to customer requests. Responsible for inventory and stocking of retail items and other store supplies. Prepares daily and monthly sales and revenue reports. Markets and displays retail items to increase both on-site and off-site sales. Directs, supervises, and trains retail and other subordinate staff. Maintains an attractive, clean, and safe retail store. Directs the activities of the purchase and sale of goods for the operation of a canteen.

Knowledge, Skills and Abilities

Experience in retail sales; knowledge and experience with Word and Excel programs; excellent interpersonal, written, and verbal skills; and ability to train and supervise retail staff. Knowledge of accounting and bookkeeping procedures applicable to property and inventory control. Knowledge of marketing merchandise.

Special Requirements

Some positions may require a valid driver's license.

Minimum Requirements

Associate's degree in business management, retail sales management, or related field and customer service or retail sales experience. A high school diploma and work experience in a related field may substitute for the required associate's degree, on a year for year basis.

Fed Category:
E3
Band:
04
Salary:
Minimum:
$32,686.00
Midpoint:
$46,578.00
Maximum:
$60,471.00
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