Performs the analysis, design, testing, and implementation of computer systems.
This class is an intermediate level role responsible for systems analysis, design, and performance to meet business user needs.
Working in conjunction with functional business areas and information technology gathers, compiles, and synthesizes information for technology processes or systems. Makes recommendations or assists in making recommendations for development or enhancement of existing systems. Analyzes business user needs to assess technical feasibility and solutions. Translates business needs into functional business specifications. Assists with development of technical designs, business requirements/specifications, and options for technical solutions. Develops business requirement/specification documentation (designs, specifications, processes, workflows) and communications. Assists in creating and executing processes and procedures that ensure that all systems, products, and services meet agency standards and end-user requirements. Analyzes current processes and procedures to make recommendations for future configurations which lead to gains in efficiency and cost savings. Creates moderately complex level test scenarios and completes testing to ensure proper system operation and freedom from defects. Serves as a basic subject matter expert associated with content, processes, and procedures. Prepares flowcharts, block diagrams, and other documentation to illustrate programs and procedures. Prepares user documentation including user manuals. Is a liaison between functional business areas and IT in order to provide solutions for routine problems. Performs simulations or recreations of user problems to resolve operating difficulties and identify problems at a moderately complex level. Involved in the system development life cycle to include designing, testing, implementing, maintaining, and supporting software, regression testing, and deployment. Assists in the management of system business activities defined by an agency’s System Development Life Cycle.
Moderate knowledge of capabilities and intricacies of information systems. Ability to understand and carry out moderately complex technical instructions and requests. Ability to analyze and reduce to logical order moderately complex technical data. Ability to communicate in a clear and concise manner. Ability to work effectively with users, vendors, and other IT personnel. Ability to assist with identifying and resolving problems. Ability to assist with planning, directing, instructing, and reviewing the work of technical personnel. Ability to assist with providing status reports and other technical reports in a clear and concise manner.
A high school diploma and experience in computer system development and modification. A bachelor's degree in a related area may substitute for the required work experience.