Email - Service Detail
This Admin service includes:
- Email and calendaring user provisioning.
- Access to a global directory of state email addresses.
- Mailbox and calendaring storage.
- Email storage and archiving in compliance with state data/document retention policies.
- Encryption for outgoing email available if required.
- Virus scanning of all attachments.
- Spam filtering.
- Incident resolution through the DTO Service Desk.
- Office 365 licenses.
An Email customer might also be interested in these Admin services which are offered separately:
Service Level Objectives
Service Level Targets