IT Shared Services Catalog

Internet - Service Notes

Service Notes

  • Agencies must have enough MetroNet bandwidth to cover their internet bandwidth.
  • Existing infrastructure within the building may impact internet performance from an end-user device perspective.
  • Internet performance may vary based on location of the facility, existing/local infrastructure, geography, etc.
  • Planned maintenance is performed Sunday between the hours of 6–10 a.m.
  • Admin will provide guidance to customers in estimating internet data usage to ensure the agency’s budget estimates for this service are consistent with the customer’s forecast growth trends; and can be fulfilled by Admin and/or a qualified vendor.