Division of Technology

Long Distance Telephone Services

Description

The Division of Technology Operations (DTO) provides and manages long distance telephone services with a combination of contracted fiber and public switched network facilities.
 

Understand the Service

  • Switched Long Distance
    DTO provides a discounted outward service (formerly called Field Office Long Distance Service) to remote State agencies. The telephone number of the remote State agency is programmed, pre-subscribed inter-exchange carrier (PIC), to select the State contracted, switched long distance services provider when the agency makes intrastate or interstate long distance calls.
     
  • Dedicated 800 
    DTO has contracted with SCNet Inc. to provide dedicated telephone service, through the use of special access facilities, to State agencies and institutions that choose to offer 800 service lines for the general public to communicate with governmental entities. This service is provided at a discounted rate.
     
  • Switched 800 Service 
    This is the basic 800 service that DTO has contracted with SCNet Inc. Through the use of basic switched access lines to a subscriber’s business line, customers can communicate with governmental entities. This service is provided at a discounted rate.
     
  • Local Exchange Carrier (LEC) Long Distance 
    Telephone calls made to any location outside the local exchange carrier local service calling area.  Charges for these calls normally appear on the LEC invoice as toll charges.
     
  • Dedicated Outward Long Distance
    Dedicated outward access is a service offered by DTO that directly connects State switches or remote locations to a carrier toll network for the purpose of placing long distance calls.
     
  • Operator Services
    There are a variety of telephone services that often require the assistance of an operator. These services include calling card, collect, third-number billed calls and other operator services for the State switched and dedicated access locations. 
     
  • Originating 800 Service 
    DTO has contracted with a long distance carrier to provide the State with a commission on minutes of all 1-800 calls originating from State locations.
     
  • State Calling Card
    Are you often away from the office and need to make a long distance business call? Use your South Carolina State Calling Card and these domestic and international dialing tips. For information, contact Spirit Telecom via e-mail at customercare@spirittelecom.com or by calling 800-686-7671, option 4.
     
  • International Long Distance

Rates/Pricing 

DESCRIPTION RATE PER MINUTE
 Dedicated Outbound $ 0.024
 Dedicated Inbound (800 Service) $ 0.024
 Switched Outbound $ 0.037
 Switched Inbound (800 Service) $ 0.037
 Calling Card $ 0.080
 International Long Distance - Per Country Click for International Rates

Notes:

Invoices will be from either of these two:
  • DTO through its own telecommunications invoice, called Customer Care billing system
  • Direct from the vendor: Spirit Telecom

Long Distance calls billed by DTO are billed based on the following formula:

(Total seconds/60) x long distance per minute rate = Charge (rounded to nearest cent)
 
Most outbound long distance calls are $0.024 per minute
 
If connected to the State's PBX network, intra-LATA calls are included in the monthly local port rate.
 

Questions or Ready to Order

Please contact the Division of Technology's Service Desk by emailing servicedesk@admin.sc.gov, or by calling 803-896-0001 or toll-free at 1-800-922-1367.
 

How Am I Billed?

Long Distance Telephone services are billed by the vendor, Spirit Telecom.