Division of Technology

System Administration

System Administration

The Statewide Trunked 800 MHz radio and mobile data system (known as the Palmetto 800 MHz Radio System) contract is administered by the Department of Administration's Division of Technology Operations (DTO). The Palmetto 800 system is funded by monthly user fees. The current contract period runs through June 30, 2023. If you have any questions please contact one of the following:
 

Operatoinal Management

Operational management of the Palmetto 800 MHz Radio System is provided by State Contract to Motorola, Inc. DTO, Motorola and the 800 Users Advisory Committee work together cooperatively to help provide cost saving and manage the cost of operating the statewide system.
 
24 hour System Monitoring and Support is provided by Motorola. The 24 hour contact number is 800-353-0101.
 

Users Advisory Committee

System user input is provided by the Statewide 800 Users Advisory Committee ("800 Advisory Committee"). To ensure the contract provider of the statewide radio system is fully aware of DTO's cooperative management style with the users of the Palmetto 800 System, the 800 Advisory Committee and cooperative manage style of the system is written into the State Contract with Motorola.
 
The 800 Advisory Committee Advisory Committee Members are elected to two (2) year terms by the system users. Advisory Committee Member positions represent: 
  • State Law Enforcement
  • Local Law Enforcement
  • Fire
  • EMS
  • Emergency Management
  • Power Utilities
  • Large System Users (over 500 units)
  • At-large State Government users
  • At-large Local Government users.
A system-wide Users Group meeting is held in the Fall and Spring of each year. All system users are invited to attend these meetings.