IT Shared Services Catalog

Email - Service Detail

Service Detail

This Admin service includes:
  • Email and calendaring user provisioning.
  • Access to a global directory of state email addresses.
  • Mailbox and calendaring storage.
  • Email storage and archiving in compliance with state data/document retention policies.
  • Encryption for outgoing email available if required.
  • Virus scanning of all attachments.
  • Spam filtering.
  • Incident resolution through the DTO Service Desk.
  • Office 365 licenses.
Related Services

An Email customer might also be interested in these Admin services which are offered separately:

Service Level Objectives

Service Level Targets

TBD