IT Shared Services Catalog

Pager Services - Spok, Inc.

Vendor Information

Spok, Inc. (formerly USA Mobility)
3000 Technology Drive, Suite 400
Plano, TX 75074

Contract Number: 5000011447
Contract Dates: 7/1/2017 - 11/30/2017

Contacts
 
CONTACTS PHONE NUMBER E-MAIL
Billing/Service 888-957-7243 govsupport@spok.com
Tony Golembesky (Sr. Account Executive) 864-313-6050 tony.golembesky@spok.com
David Kennedy (District Sales Manager) 704-241-6750 david.kennedy@spok.com
Sharon Swearingen (Regional Operations Manager) 513-674-0727 sharon.swearingen@spok.com 
 
Service Rates

Not to Exceed Prices

SERVICE RATES
Digital Pager Local Service (per month) N/A
Digital Pager State Service (per month) $6.00 (limit 1,000 pages/mo.; $0.25 per page over 1,000)
Alpha-Numeric Pager Local Service (per month) N/A
Alpha-Numeric Pager State Service (per month) $8.00 (limit 1,000 pages/mo; $0.25 per page over 1,000)
Statewide 800 Toll Free Access Number (per month) $5.00
Activation Fee  (one time) No Charge
Pager Replacement - Digital (per month) $25.00 Deductible
Pager Replacement - Alpha-Numeric (per month) $50.00 Deductible
Batteries No Longer Available
Voice Mail (72 hour Hold; 60 second msg: 15 msg Max) $3.00
Nationwide Paging - Digital (per month) $22.95 (500 pages per month; $0.25 per page over 500 pages)
Nationwide Paging - Alpha-Numeric (per month) $35.00 (500 pages per month; $0.25 per page over 500 pages)
Pager Upgrade - Same Category (one time) $25.00
Universal Service Fund (per month) Variable Per Qtr (up to 1.5% MRR per unit)
Payphone Access (1-800) (per month) $2.00 per 1-800 Number
1-800 Overcharge $0.50 for each call over 100
Guaranteed Messaging (Assured Message Delivery) N/A
Activation Fee N/A
Overcall Charge N/A
Regulatory Admin Fee No charge
Two Way Paging See Rates table immediately below
AMC Select * $8.00 per month, per number
AMC Seclect w/ 1-Way Pager * $9.00 per month, per number
Multi-Messenger Groups ** $15.95 per month, per number

*  AMC Select allows customers to send messages to Spok pager numbers and have them go to the right person's smartphone. Smartphone users simply download an app to connect to the software, which is hosted and maintained by Spok, Inc.

** Groups can include users of any addressable device. Whether your recipients use pagers, cell phones and smartphones, or e-mail, you can reach your group easily and reliably.

Two-Way Paging Rates

STATE TWO-WAY PLANS 25K CHARACTERS* 75K CHARACTERS* UNLIMITED*
Monthly Rate $9.95 $19.95 $29.95
Overcalls per Character $0.0007 $0.0006 $0.00
Maintenance M90 $2.95/mo.   New model replaces T900
M90 Purchase $99.00   New model
Maintenance Protection P935 $4.95/mo. $99 deductible $4.95/mo. $99 deductible $4.95/mo. $99 deductible
ST902 Purchase $149.00 * (Maint. $4.95/mo.) New model
Voice Mail $3.00/mo. $3.00/mo. $3.00/mo.
Operator Dispatch Unlimited $0.50/call $7.95/mo. $0.50/call $7.95/mo. $0.50/call $7.95/mo.
Activation Fee None None None
Personal 1-800 Number $4.95/mo. $4.95/mo. $4.95/mo.

* Call counts are measured in one-character blocks.

** Paging option includes numeric paging, ONA, and personnel 800 number.

Lease Charge

  • M90   $4.95/mo. (Replaces T900 device)
  • ST902 $12.00/mo (Replaces P935 device/not avail. with 25k package)
  • P935   $12.00./mo.  (not available with the 25K package)

Equipment Costs  (All Two-Way Sales are Customer Owned and Maintained)

OPTIONS PURCHASE PRICE
M90 $99.00
ST902 $149.00
P935 $199.00
Activation Fee Waived

Spare Charges In Excess of 5%

TYPE CHARGE
Numeric $2.00 per pager, per month
Alpha $4.00 per pager, per month
Two Way $10.00 per pager, per month

Shipping

TYPE CHARGE
Ground Shipping Free
Overnight Shipping $20.00