IT Shared Services Catalog

Local Telephone Services - Service Summary

Service Description

Admin has contracted with qualified vendors to provide efficient, cost-effective services. Agencies should contact the vendor directly to purchase available services. Agencies should also contact the vendor directly for any service or billing issues. Admin manages the vendor contract and will assist agencies if there is a contract-related issue with the vendor.

The vendors provide Plain Old Telephone Service (POTS). POTS may include: local telephone service to include 1FB, Direct Inward Dial (DID), Direct Outward Dial (DOD), combo trunks, tie lines, channelized and non-channelized T1 access circuits, ISDN – Primary and Basic rate, foreign exchange, off premises extensions, Centrex and directory assistance.

Key Service Information

 

Local Telephone Service Image