IT Shared Services Catalog

Contact Center Services - Service Rates

Vendor Pricing Information

Service AT&T NWN Spirit
Call Center Agent with NO Telephone Equipment
(Per Seat, Per Month)
$14.12 $28.08 $21.59
Call Center Agent with Telephone Equipment
(Per Seat, Per Month)
$16.22 $28.08 $25.91
Call Center Supervisor with NO Telephone Equipment
(Per Seat, Per Month)
$40.58 $28.08 $32.39
Call Center Supervisor with Telephone Equipment
(Per Seat, Per Month)
$42.68 $28.08 $36.71
Professional Services (Per Hour) $164.16 $91.80 $27.00